As a Facebook user, you may want to hide comment on fb because of a spammy or offensive comment left by another user. This is an important feature to have and it makes sifting through all of the garbage on Facebook easier.
When you click the hide comment on fb, it turns grey and is hidden to everybody except for the person who wrote the comment and their friends. You can unhide the comment if you choose to do so. However, the commenter will not be notified and can continue to interact with the post even though the original comment is hidden.
Beyond the Surface: The Art of Hiding Facebook Comments for a Cleaner Social Experience
The best way to hide comments is if you are the page admin of a post or update on your Facebook page. When you click the ellipsis next to each comment, you will be given several options including “Hide comment.” This means that anyone who comments on the post or update that you created will not be able to see that particular comment. However, the person who wrote it will be able to see the comment as well as any replies.
If you are a page admin, it is a good idea to use this feature often. This is especially true if the post or update contains sensitive information or a negative review of your company. This will help protect your company and keep the public from seeing potentially damaging content on your page. Rather than hiding negative comments, you can also choose to directly message the author and discuss their concerns privately instead of publicly on your Facebook page. This tends to make customers feel appreciated and will build trust and loyalty.